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The hidden costs of AI in knowledge work
It’s almost 11 PM. Sarah, a senior partner, is still in the office. She’s polishing a brief for tomorrow’s client meeting, reflecting on the strategic angles, the choice of words, and the narrative framing. Her younger colleagues, including Alex who works with her on that topic, have already gone home. Different rhythm, different mindset. For…
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What If Paul Otlet Had AI?
We live an era where digital transformation and AI systems are reshaping how organizations operate ( or will operate). The ideas of Paul Otlet, the man who wanted to classify the world, feel today more relevant than ever. Yet, many have never heard of him. Paul Otlet, a Belgian lawyer and visionary, is often considered…
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Rethinking Knowledge Management (KM)
November 2003. I was heading to Guadeloupe for a break and realized, a bit late, that I had forgotten my books entirely. Using my laptop and a painfully slow modem connection, I ordered “Enterprise Information Portals and Knowledge Management” by J. Firestone from Amazon. No Prime back then, and shipping alone cost me eleven euros.…
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Technology Changes, Bad Habits Remain
This article examines the persistent challenges in technology adoption despite advancements, emphasizing that tools alone do not create value. It highlights the need for proactive learning, cultural shifts, and strategic use of technology. Leadership plays a crucial role in fostering innovation, with a focus on agile implementation and collaboration.
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The AI Elixir of Dr. Doxey: Myth #2 – “You don’t need prompt engineering anymore, you just talk to GPT.”
Welcome back to the Wild West of AI myths and misconceptions! In my last article, I channeled my inner Lucky Luke to debunk the myth that ChatGPT and similar tools can resolve mathematical problems like a calculator. Spoiler alert: it can’t. Instead, it predicts responses based on patterns it has learned. If you missed that…
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Open Innovation in the Construction Sector: Do’s and Don’ts
Recently, I was invited to give a keynote on “Open Innovation”. As always, I aimed to match the audience’s interests and experience. This time, I was speaking at an engineering company in the construction sector during their open innovation day. I briefly introduced the various types of innovation and focused on Open Innovation, providing examples…
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Connecting the brains: 10 Do and Don’ts in Knowledge Management
This week, I witnessed in different companies a lack of Knowledge management culture. Somehow, it disappeared from their radar and I do believe that the emergence of some “hype” just covered this important topic with dust. However, without a proper Knowledge management and KM maps in your organisation, it would be impossible to get the…